Privacy policy

This is the web site of Membrasin Life Sciences. Please also read our Terms of Service

This Privacy Policy governs only the privacy practices related to the personal information collected through the Membrasin websites, www.membrasinlife.com and www.membrasinlife.ca (collectively the “Membrasin Website”). By accessing the Membrasin Website, you agree to be bound by the terms of this Privacy Policy as the same may, from time to time, be modified in accordance herewith.

Security & Privacy

We realize that making purchases at the Membrasin Website, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in our Terms and Conditions and this Privacy Policy. This includes your name, address, phone number, e-mail address, and credit card or checking account information, in addition to any other personal information that can be linked to you, personally. We believe that you have a right to know, before shopping at the Membrasin Website or at any other time, exactly what information we might collect from you, why we collect it and how we use it. We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit. If you have an account at the Membrasin Website and you want to review, change, modify or delete any of your personal information, you can do so anytime by going to My Account. Log in with your e-mail address and password, then click the appropriate category listing to edit or delete whatever personal information you wish. While your information may be deleted from “My Account” or similar, it will remain on our global server for archival or historical purposes. For your protection, we don’t retain financial information and don’t maintain credit card or checking account information beyond the needs of your particular shopping transaction, so there is no information of that sort in your account for you to change. The Membrasin Website may provide links to certain third-party websites. This Privacy Policy applies only to activities conducted and personal information collected on the Membrasin Website only. Other websites may have their own policies regarding privacy and security. Subject to our policy on cookies as stated in this Privacy Policy, the Membrasin Website will obtain your consent before allowing the download of any software from the Membrasin Website, and the Membrasin Website will not automatically download any software to your computer system. Once you consent to the initial download of any software, you may receive automatic updates or patches pertaining to such software. You understand and agree that any material, including but not limited to, downloaded software, required or automated updates, modifications, reinstallations or software otherwise obtained through the use of the Membrasin Website is done at your own discretion and risk, and that you will be solely responsible for any damages to your computer system or loss of data that may result from any such material.

For each visitor to our Web page, our Web server automatically recognizes the consumer’s domain name, if any, and collects the date and time of visit, the client IP address, and referring site.

We collect the information above, as well as e-mail addresses visitors to our Web page choose to give us, the e-mail addresses of those who communicate with us via e-mail, and information volunteered by the consumer, such as survey information and/or site registrations, and purchase history. In addition, we receive and may store any information you enter on the Membrasin Website or give to the Membrasin Website in any other way.

Information from Other Sources:

We may receive information about you from other sources. This may help improve the personalization of our service to you by providing better product recommendations or special offers that we think will interest you.

This section describes when and with whom we share your personal information. We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information and/or purchase history with an affiliated entity including any division, subsidiary or affiliate

When contacting consumers for informational, marketing and for commercial purposes, we, like many organizations, may utilize third party service providers for some routine services such as promotional mailings. In such cases, we provide only the information necessary to ensure the service is delivered and require that the service provider sign a non-disclosure agreement agreeing to keep the customer’s information confidential and secure and limiting its use to the purpose for which it was disclosed. After the service provider has completed the service, the service provider must either destroy the information or return it to us.

Aside from the purposes described above, we will never share your personal information with any other third parties unless you expressly authorize such disclosure or we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury, or a perceived physical threat to any individual (such as product recalls, fraud, claims or other liability) or is required by law, or to comply with valid legal processes (subpoenas, warrants, or in response to a request from local, state, provincial, or federal law enforcement officials) as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.

If we merge with another business entity or substantially all of its assets related to the products or services that you receive from us are acquired by another business entity, it is likely that customer information will be one of the assets transferred to the other business entity. In the event of such a merger or acquisition, we reserve the right to disclose your personal information to the other business entity pursuant to the terms of this Privacy Policy.

We do not knowingly collect, maintain or use personally identifiable information submitted to the site by children under 16 years of age. If we become aware that a child under 16 years of age has submitted personally identifiable information to the site, we will not use that information and will immediately delete the information from our records.

Additionally, we do use cookies, which are small text files that are stored on your computer to gather and keep track of information and help us review traffic patterns and improve the site, and to facilitate your online shopping and purchasing experience. We use cookies to record ProCard user-specific information on the pages those users may access or visit. Although many browsers are set to accept cookies, you can set your browser to reject cookies, but this may prevent you from using some of the features of the site.

After your transaction has been completed, we will not send you unsolicited email unless you join our email list. If, at any time, you do not want to receive e-mail from us in the future, please let us know by emailing Customer Service at: support@membrasinlife.com. Requests to remove your e-mail address for our lists may take up to two weeks to fulfill.

With respect to Ad Servers: We do not partner with or have relationships with any ad server companies.

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to the Membrasin Website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, please check back at the Membrasin website periodically.

Upon a reasonable request we will provide site visitors with access to information that we maintain about them. Consumers can request this information by emailing us at support@membrasinlife.com or writing to us at Membrasin Life Sciences, LLC, 140 E 2200 N Suite 100 North Logan, UT 84341. Upon a reasonable request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address or writing to us at the above address.

With respect to security: We have appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect.

Secure Sockets Layering (SSL):

Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone.

Additional Information:

You may prospectively opt-out of our collection and use of your personal information by emailing us at support@membrasinlife.com; provided, however, that if you do so, you may no longer be able to purchase products from the Membrasin Website or access certain features of our site.

If you have any questions, concerns or complaints about this Privacy Policy, please contact Kristina Lundgren at kristina@membrasinlife.com, write to us at or call us at 470-583-0140.